Built to Care

Commitment to Employee Well-Being

At Benchmark, we truly believe in our core value to exceed our clients’ expectations through employee well-being. We approach employee well-being holistically and offer a number of benefits to help every employee be their best self.

Development

Learn and Grow

  • Benchmark University
    • Our training program offers teammates internal and external opportunities to grow and develop, and to live our core value of Leadership — Learning, Leading, and Getting Results. You can register for courses by reaching out to Angela Hendrix in Training & Development.
    • Benchmark University Course Guide lists all courses offered.
  • Field Leadership Academy
    • Leadership training for field teammates, specifically rising Foremen, is offered via either an in-house Benchmark University Class called Field Leadership Academy or through a Foreman training program through NCCER.
    • Contact Angela Hendrix and Chad Updegrave for more details.
  • Career Pathing
    • Building Talent are our core competencies or soft skills that make us uniquely Benchmark, at every level of the organization. This is a great tool you can use with your manager to grow and develop in your career.
    • Contact Angela Hendrix in Training & Development to learn more about how to use our Building Talent tool in development conversations.
    • Ready or interested in your next role at Benchmark? Explore our Job Descriptions in SharePoint.
  • Tuition Reimbursement
    • Our tuition reimbursement program exists to support employees who wish to pursue further education to enhance their growth and professional development, maintain and improve their job-related skills, and contribute positively to the Benchmark’s goals.
    • Application and Policy
  • Professional Conferences
    • Conferences are a strategic investment benefiting our employees and the organization. They allow us to continue to develop skills, network, grow personally and professionally, stay ahead of industry trends and innovation, collaborate, increase efficiency, and more.
    • Reach out to your leader/manager to discuss if there’s a conference in line with your role that can help in your personal development and growth of the business.
  • Employee Resource Groups
    • Also known as clubs or committees, Benchmark offers many opportunities for employees to feel a sense of belonging and connection, develop personally and professionally, build relationships, and support each other in shared interests. Reach out to an individual group’s champion to learn more.
    • List of Employee Resource Groups
  • Professional Organization Access
  • Leadership Development
    • We value growing our team from within and strive to provide opportunities to learn, develop, and stretch for all our people.
    • If you’re interested in talking about what might be a specific fit for you and your goals, reach out to Angela Hendrix in Training & Development.
  • Leadership Lancaster
    • Each year, Benchmark sponsors one teammate to participate in Leadership Lancaster’s annual Core Class series. For emerging and existing leaders, the 12 full-day and two evening sessions offer teammates the opportunity to further develop leadership competencies, learn about nonprofit governance, explore community service, network and build relationships, build personal skills, and grow their knowledge of the County and Region.
    • To learn more, visit LeadershipLancaster.org, discuss with your Manager, or reach out to Angela Hendrix in Training & Development.

Engagement

Stay Connected

  • First-Year Support
    • As a new hire at Benchmark, we want you to have space to both give and receive fresh feedback on your experiences and integration into Benchmark. Throughout your first year, you can expect a variety of touchpoints and interactions.
      • In-Depth Orientation with Introductions to all departments
      • New Hire Welcome Gifts
      • First Day Check-In
      • First Week Feedback
      • 30-Day Check-In
      • 90-Day Review and Survey
      • 6-Month Check-In
      • Annual Check-In
  • Continuous Feedback Collection
  • Intern Program
    • “Built to Lead” Internship Program: Office and field summer internships. All Interns are paired with a Coach to be their mentor for the summer. Our Internship program creates the future workforce of Benchmark. We invest in this program to invest in our future team. Interns are given meaningful work, opportunities to lead, additional training, connection events (both fun and volunteer-based), an opportunity to present to their peers and leaders, and an overall meaningful experience to help them decide if Benchmark is a fit for them, as well as this industry.
    • Internship Program
  • Predictive Index
    • Benchmark uses the Predictive Index to help our new hires get acclimated to their team by providing insights into their personalities and their team’s personalities. We utilize the PI to help our current teams better understand each other and work together as well. The Predictive Index is a suite of behavioral assessment tools that provides organizations with insights into the behavioral drives and needs of their employees and candidates. It combines behavioral science with intuitive software to help businesses make informed hiring decisions, develop leaders, and enhance team dynamics. The PI system is rooted in over 60 years of research and is designed to predict workplace behavior effectively.
    • PredictiveIndex.com
  • New Employee Referral Program
    • Great people know great people, and we believe our team is one of the best places to find future talent. Benchmark’s Employee Referral Program rewards you for helping us grow with individuals who share our values and work ethic. When you refer a candidate to us (who gets an interview), you’ll receive a $25 gift card as a thank you for your partnership in recruiting. If your referral is hired, you’ll earn an $800 taxable bonus. Participating is simple: submit a referral form to Leadership & Culture and encourage your candidate to apply on our careers page, listing you as the referring employee. 
  • Mentorship Program
    • Mentorship helps strengthen team member engagement. Mentors are a quality connection for Team Members and live out Benchmark’s value of Leadership as they inspire and encourage Mentees.
    • A Field Guide for Benchmark Mentors
  • Employee Recognition and Appreciation
    • Birthday Celebrations and Gift Card
    • Anniversary Recognition Emails and Service Awards
  • Company Events
    • At Benchmark, celebrating our people is at the heart of who we are. Events are opportunities to connect, recharge, and strengthen the relationships that make our work meaningful. Whether we’re gathering across departments, recognizing milestones, or simply taking time to unwind together, our events reflect our culture of appreciation and community. Each year, employees come together for signature traditions, including our Employee Appreciation Event, Summer Picnic, End of Fiscal Year Celebration, Turkey Trot project tours, Holiday Brunch, and Holiday Party. In addition to our larger gatherings, we enjoy hosting smaller moments of fun and connection throughout the year—cookoffs, team lunches, happy hours, and casual celebrations. These lighter touch events help maintain energy, morale, and camaraderie, supporting a workplace environment where people feel valued and engaged. At Benchmark, our events are part of how we invest in our culture. By bringing people together regularly and intentionally, we foster a sense of belonging and shared purpose that carries into the work we do every day.
  • Flexibility/Balance
    • At Benchmark, we know that life doesn’t fit neatly into a box, and supporting our people means recognizing the realities of modern work and home life. Our flexible work philosophy is built on trust, communication, and a shared commitment to meeting the needs of both our employees and our field‑driven operations. Managers can offer scheduling adjustments, and employees are encouraged to discuss alternative arrangements when personal responsibilities arise. While not every request can be approved, all reasonable proposals are thoughtfully considered, provided business needs remain fully supported, and workflow is uninterrupted. Flexibility at Benchmark goes hand‑in‑hand with accountability. Employees keep their teams informed of schedule changes, whether they’re working offsite, stepping away briefly, or adjusting their hours. Clear communication, including updated calendars and out‑of‑office messaging when needed, ensures we stay responsive, collaborative, and dependable to one another and to the field teams we’re here to support. Above all, our approach is rooted in balance. We aim to create an environment where employees can navigate life’s demands and where flexibility strengthens both personal well-being and our collective performance. 

Safety

Safety Focused

Wellness

Prioritize Your Health

  • Mental Health
  • Physical Health
    • Healthy Rewards: Optional program to earn potential money off your medical premiums which includes annual on-site bio-metric screening
    • Capital Healthy Blue Rewards: Subscribers of our medical plan and spouses are eligible to earn up to $100 in gift cards by completing certain eligible activities within the calendar year
    • Nutritionist and Wellness Coach: Access to certified nutritionist available to discuss your personal health goals
    • Fitness Center: Self-service fitness room located at our Brownstown, PA, office available to employees and immediate family members. A fitness room is also available at the Ellicott City office for employees to use.
    • OSS Health: Company Direct Program for Orthopaedic Needs
      • Offers high quality healthcare FREE to employees/spouses/dependents if qualified for covered services
      • Call (223) 848-3762 or e-mail companydirect@osshealth.com for more information
      • OSS Health Locations
      • Covered OSS Health services include:
        • Orthopaedic & Spine Care
        • Joint Replacement of the Hip, Knee, and Shoulder
        • Fracture Care
        • Pediatric Orthopaedic Care
        • Sports Medicine
        • MRI/CT Scans, Dexa Scans, & X-Rays
        • Foot and Ankle Care/Podiatry
        • And more
  • RxValet: Drug Management Program
    • Free prescription program for qualified high-priced medications*
    • If your medication qualifies, RxValet will contact YOU directly by phone to walk you through the program and get your approval.
    • Once enrolled, RxValet talks with your doctor, manages your refills, and set up home delivery.
    • No out-of-pocket cost for qualifying medications*
  • Benefits: Review all benefits available and plan summaries via our benefits explorer landing page.
    • Medical: Capital Blue Cross coverage plans available offering two choices, PPO or Qualified High Deductible Health Plan (QHDHP).
    • Connect Care 3: Confidential benefit to employees and their dependents covered under Benchmark’s health plan at NO additional cost offering patient advocacy, nurse navigation, chronic disease management, nutrition education, and tobacco cessation.
    • Dental
    • Vision
    • Cancer
    • Accident
    • Critical Illness
  • Financial Health
    • Student Loan Assistance: Eligible employees receive up to $100 per month ($6,000 lifetime cap) paid directly to student loan servicer for qualified educational assistance
    • Your Money Line: Free, unlimited 1:1 financial guidance, education, courses, and tools, including integrated accounts, credit monitoring, and more. Also available to spouses and dependents up to age 26.
    • 401(k) with Retirement Plan Investment Advice: Company 401(k) plan with company match, offering both traditional and ROTH contribution options. Registered investment advisory services offered through Comprehensive Financial Planning
    • Company Paid Life Insurance: Company paid benefit that provides a financial safety net for employees and their beneficiaries
    • Company Paid Short- and Long-Term Disability: Full-time employee benefit covering 60% of gross wages when unable to work due to a non-work related illness or injury
    • Health Savings Account (HSA): Tax-advantaged savings account that allows individuals to save for future qualified medical expenses when enrolled in HDHP
      HSA provided through HealthEquity
    • AblePay: A unique, no-cost, program that provides savings and flexible payment terms on out-of-pocket medical expenses. No fee to sign up!
    • Life and AD&D Insurance

Built to Care Archive